Scheduling, dispatch, billing, and payments — one connected system, built for interpreting.
However your agency works — by setting, by service, or by the languages you cover.
Route a call or session to your own interpreters first, or send it straight to IMP's on-demand network. Either way, it's answered under your brand — and the client stays yours.
Send calls and sessions to your own interpreters first and let IMP catch the overflow — or route them straight to our network. Either way, no one waits and no client goes uncovered.
Video and phone interpreting, answered on demand — send a call or session to your roster first, or straight to our network.
Interpreters from the network represent your agency on the call. To your client, it is simply your coverage.
We answer the call and step back. No solicitation, no poaching — the relationship is yours to keep.
Available now, with more languages on the way. Route the modalities and languages your clients ask for most.
Overflow lives inside IMP. Route from the same place you schedule, dispatch, and bill — no separate tool to manage.
Usage-based wholesale pricing, with no idle interpreters to carry. Contact us for rates that fit your volume.
Overflow is there for the calls you can't fill yourself — so a booked roster never costs you a client. You control which languages and modalities route, and you're billed only for the time used.
Your own interpreters are offered the job first; overflow steps in only when no one's available.
Explore →Your roster is always the first place a call looks before it routes out.
Explore →See overflow usage alongside the rest of your job and billing activity.
Explore →Book a personalized demo to see overflow routing in action — and talk to us about wholesale pricing for your volume.