Invoices, online payments, interpreter requests, and job history — a dedicated self-service experience that keeps your phone from ringing.
Clients log in and immediately see all their invoices with status badges, amounts, dates, and payment history. Select one or multiple invoices to pay at once. No PDF attachments to dig through, no email threads to search.
When clients click "Pay," they're taken to Stripe Checkout — the same payment experience used by millions of businesses. Credit cards, ACH, and whatever payment methods you've enabled in your Stripe account. Payment verification happens automatically on return.
Clients pay from their couch at 11 PM on a Sunday. You wake up to the payment already recorded in IMP. That's the point.
Instead of calling or emailing your office, clients fill out a structured request form right in their portal — language needed, service type, date, time, location, contact info, and notes. The request goes straight to your admin dashboard for processing.
The Job History tab shows all past and upcoming appointments for the client's account — date, language, interpreter, status, and location. The Account tab shows their business information on file.
Clients can see the history of services they've received without asking your team to pull records. Transparency builds trust.
Your clients see a clean, professional interface that reflects well on your agency. No clutter, no confusion — just the four things they actually need.
We'll show you invoices, payments, and interpreter requests from the client's perspective.