Create jobs with full detail, view them on a color-coded calendar, manage recurring appointments, and let the system prevent double-bookings before they happen.
The job form captures everything you need for dispatch, billing, and reporting — in a single screen. No toggling between tabs or filling things in later.
The calendar view displays jobs as color-coded blocks by status — confirmed in green, broadcasted in purple, pending in yellow, cancelled in red. Click any job block to open the full detail modal.
Many interpreting jobs repeat on a regular schedule — weekly therapy sessions, biweekly IEP meetings, daily hospital rounds. IMP's recurring appointment support lets you create a pattern once and generate all future instances automatically.
Each recurring instance inherits the parent job's details — account, language, location, rate card — but can be individually modified if a specific session needs adjustments.
A school district needs ASL interpreters every Tuesday and Thursday at 8 AM for the entire semester? Set it up once. Done.
Interpreting agencies serve clients across multiple time zones — especially for VRI and OPI. IMP handles this with a three-tier timezone system that eliminates confusion.
The system cascades: job-level overrides account-level, which overrides the agency default. Every time shown in the platform respects the appropriate timezone for the context.
During broadcast, IMP checks every interpreter's confirmed assignments on the job date. Direct time overlaps are flagged red and auto-deselected. Tight gaps (less than the configured buffer) are flagged yellow. Only interpreters with clear schedules show green.
The buffer time is configurable in Settings → Automation. Default is 15 minutes — enough travel time between back-to-back onsite appointments. Set it to 30 or 60 for agencies covering larger service areas.
Unified multi-word search across all job fields. Filter by status dropdown, date range, or combine them all. Every job carries a clear status badge through its lifecycle — from created to completed, cancelled, or no-show.
Watch the full job lifecycle — from creation to calendar to completion — live.