Admin Portal

The command center for your agency

Dashboard stats, job management, broadcasting, invoicing, reports, calendar, member management, and full agency settings — all in one tab-based interface that auto-refreshes every 10 seconds.

Admin Dashboard Screenshot 1920 x 1080 recommended
Dashboard

Your agency's pulse — live and auto-refreshing

The dashboard gives you an instant snapshot of operations: today's jobs, this week's volume, fill rate, unfilled jobs, and in-progress appointments. Below that, revenue stats show today's earnings, weekly totals, monthly revenue, outstanding balances, and monthly profit.

8
Today
34
This Week
91%
Fill Rate

Needs Attention

Unbroadcasted jobs3
No accepts yet2
Unconfirmed1
  • Snapshot stats: today, this week, fill rate, unfilled, in-progress
  • Urgent queue: unbroadcasted, no accepts, unconfirmed
  • Revenue: today, this week, this month, outstanding, profit
  • Top accounts bar chart (top 8 by revenue)
  • Activity feed + auto-refresh every 10 seconds
Dashboard Stats Screenshot 960 x 760
Tab-Based Navigation

Eight tabs, zero page loads

The admin portal is organized into eight tabs that switch instantly without page reloads. Everything stays in one view — no navigating away and losing context. The tab structure mirrors how agency staff actually work: check the dashboard, manage jobs, broadcast, invoice, review reports.

Dashboard Jobs Members Accounts Invoices Reports Calendar Settings
  • Dashboard — live stats, urgent queue, revenue, activity feed
  • Jobs — create, search, filter, view detail, broadcast, complete
  • Members — invite, manage, enable/disable interpreters + staff
  • Accounts — client accounts, locations, rate cards, billing emails
  • Invoices — batch generate, send, void, track payments
  • Reports — revenue, payroll, monthly, language demand
  • Calendar — month view with status-colored job blocks
  • Settings — general, rate cards, broadcast, custom fields, email, automation
Tab Navigation Screenshot 960 x 760
Settings Panel

Full agency configuration in one place

Settings is where you configure everything that makes IMP work for your specific agency — rate cards, broadcast display preferences, custom fields, business hours, pay schedules, email provider credentials, automation rules, and agency branding.

Settings
General Rate Cards Broadcast Custom Fields Hours Pay Schedule Email Invoicing Automation
Agency name, logo upload, business info, phone, email, website, address, tax ID. Your branding appears on invoice PDFs and email notifications.
  • Agency branding: logo, name, contact info, tax ID
  • Rate card management with per-account rules
  • QBO + Stripe connection in Invoicing tab
  • Automation: auto-rebroadcast, buffer time, audit log viewer
Settings Panel Screenshot 960 x 760
Account Management

Client accounts with everything attached

Each client account stores business info, billing email, saved locations (with geocoding and map preview), rate cards, custom field values, and job history. When you create a job for an account, the rate card and locations auto-populate.

  • Business info, contact, and billing email
  • Saved locations with OpenStreetMap geocoding + map preview
  • Rate cards per account with billing + pay rates
  • Custom field values for agency-specific tracking
  • Timezone setting per account
Account Management Screenshot 960 x 760

And that's just the admin side

Interpreters and clients each get their own purpose-built portal. No shared interfaces, no role-switching, no confusion. Every user sees exactly what they need.

Interpreter Portal Client Portal

See the admin portal
in action

We'll walk through the dashboard, job management, and invoicing — live.

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