Scheduling, dispatch, billing, and payments — one connected system, built for interpreting.
However your agency works — by setting, by service, or by the languages you cover.
Schedule jobs, broadcast to the right interpreters, calculate billing, invoice clients, and pay your team — all in one place. Built inside a working interpreting agency, for the way agencies actually work.
IMP runs the entire interpreting workflow — dispatch, scheduling, billing, invoicing, and interpreter pay — so your team stops jumping between spreadsheets and disconnected tools.
Broadcast a job to the full network or a custom roster your agency builds and saves. IMP ranks qualified interpreters by language, certification, proximity, and availability, conflict detection blocks double-bookings before they happen, and auto-rebroadcast keeps unfilled jobs moving until someone accepts.
A month-view calendar with recurring appointments, full timezone handling, and configurable buffer times that stop the same interpreter from being booked twice.
Set rates per account and per language — with rounding rules, tiered hour thresholds, cancellation policies, rush rates, and after-hours surcharges. Charges calculate automatically when a job is completed.
Batch-generate branded invoices by account and date range and sync them to QuickBooks. Collect payment through Stripe or IMP's own built-in in-platform payments — void and reissue without breaking your books.
Track what every interpreter has earned, with pay schedules and per-job rate overrides that keep interpreter pay separate from what you bill the client.
Revenue summaries, interpreter payroll, monthly overviews, and language demand — multiple report types, all exportable to CSV.
Configurable templates with merge tags fire on broadcast, confirmation, cancellation, and invoicing — and every message is logged.
Add the fields your agency actually uses — text, number, dropdown, checkbox, date — to jobs, accounts, or interpreter profiles, and control what interpreters see.
Every agency's data is isolated and protected, with role-based access and a full audit trail — security built in, not bolted on.
IMP installs as an app on any device. Interpreters add it to their home screen and manage jobs, availability, and navigation from their phone — no app store required.
Every role gets exactly what it needs — and nothing it doesn't.
Dashboard stats, job management, broadcasting, invoicing, reports, and full agency settings — run the agency without leaving the screen.
Accept jobs, set availability, track earnings, finish required training, and get directions to the appointment — from a phone or a laptop.
Clients view their invoices, pay online, request interpreters, and review their full job history without emailing your coordinators.
The same platform adapts to the rules and rhythms of each vertical.
Privacy-conscious scheduling for medical appointments, telehealth, and patient communication.
Court, deposition, and immigration interpreting with certified-interpreter tracking.
School districts, IEP meetings, parent-teacher conferences, and privacy-conscious workflows.
Federal, state, and local agencies that need reliable multilingual access on the record.
Claims processing, policyholder communication, and adjuster appointments.
Corporate meetings, HR onboarding, and multilingual workforce communication.
IMP was built inside Frederick Interpreting Agency — a Deaf-owned, working interpreting agency, not a software company guessing at the work from the outside.
Every workflow exists because we needed it ourselves: no generic scheduler bent to fit interpreting, no marketplace competing with you for jobs. Just the operations software we wished we'd had.
Enter the appointment, language pair, delivery method, and location. A billing estimate appears as you type.
IMP offers the job to qualified interpreters, ranked by proximity, availability, and certification, and rebroadcasts until it's filled.
Confirm from the interpreters who accepted. Enter the actual times and billing finalizes itself.
Batch invoices to QuickBooks, collect through Stripe, and track everything from the dashboard.
No tiers and no feature gates — every agency gets the full platform. Annual plans include hands-on onboarding and full migration from your current tool, so switching doesn't stall your operations.
See Pricing Details →Book a personalized demo and we'll walk through scheduling, broadcasting, and billing with your real workflow. No commitment, no credit card.