Scheduling, dispatch, billing, payments, and reporting — unified in one platform. Three portals for admins, interpreters, and clients. Built by an interpreting agency.
IMP was created inside Frederick Interpreting Agency — a Deaf-owned company that manages 400+ interpreters across healthcare, legal, education, and government. Every workflow in IMP was designed to solve a real operational problem. No generic service scheduling repurposed for interpreting. No marketplace model competing with your agency. Just an operations platform built for how interpreting agencies actually work.
Admin Portal: dashboard, job management, broadcasting, invoicing, reports, calendar, and settings. Interpreter Portal: available jobs, accept/decline, schedule, availability, pay, training — mobile PWA. Client Portal: invoices, online payments, request interpreter, job history — self-service. Each portal is purpose-built for its audience.
IMP replaces spreadsheet-based rosters, email dispatch, shared calendar scheduling, manual invoice creation, separate payroll calculations, and phone-based client communication. One login, one platform, one source of truth for your entire agency.
Interpreting agencies that switch to IMP eliminate 5-7 disconnected tools and reduce administrative overhead by consolidating scheduling, dispatch, billing, and reporting into one platform.
We'll walk through scheduling, dispatch, billing, and reporting — live in your demo.